Admin
Review Request Templates
Copy these templates to send to patients after their appointment. Personalise the name and send within 24 hours for the best response rate.
Best practice: send within 24 hours
Patients are most likely to leave a review while the experience is fresh. Replace [Patient First Name] or [Name] before sending. Aim for 5–10 reviews to meaningfully improve your local Google ranking.
Email Template
Hi [Patient First Name], Thank you so much for coming in — it was a pleasure working with you. I hope you're already feeling some positive changes. If you have a moment, I'd be so grateful if you could share your experience with a quick Google review. It only takes a minute, and it genuinely helps other people in Lacombe and the surrounding area find the care they need. You can leave your review here: https://newlinetherapies.ca/leave-a-review Even a sentence or two makes a real difference. Thank you again for trusting me with your care — I look forward to seeing you at your next appointment. Warm regards, Tatiana New Line Therapies 403-877-0999 | admin@newlinetherapies.ca newlinetherapies.ca
Text Message (SMS) Template
Hi [Name], thank you for your visit today! If you have a moment, a quick Google review would mean so much — it helps others in Lacombe find osteopathic care. Here's the link: https://newlinetherapies.ca/leave-a-review — Tatiana, New Line Therapies
Patient-Facing Review Page
https://newlinetherapies.ca/leave-a-review
This page guides patients step-by-step through leaving a Google review.
Replacing placeholder reviews on the homepage
The three review cards on the homepage are currently placeholder examples. Once you have real patient reviews, click directly on any review text in the site preview to edit it inline — update the quote, patient name, and location. No code changes needed.
Aim to collect 5–10 genuine reviews on Google before replacing all three cards. That volume is the threshold where local search rankings typically improve noticeably.